Tacet makes it simple to train and certify your drivers, protect patient data, and document it for your auditors — without slowing your operations.
No credit card required · Set up in minutes
Three steps from enrollment to audit-ready documentation.
Upload your driver list or invite them directly. No account creation required on their end.
Drivers complete HIPAA training on their phone in about 20 minutes. Wrong answer? Read the explanation, retry.
Instant PDF certificates and audit-ready records. QR code on every certificate for instant verification.
NEMT vendors sign indemnification agreements covering HIPAA compliance for every driver — including the rideshare drivers they rely on to fill coverage gaps.
Subcontractor indemnification clauses generally read something like:
“Subcontractor shall ensure all personnel with access to protected health information have completed HIPAA training and shall indemnify [payer] against any breach arising from subcontractor's operations.”
Rideshare platforms cite the HIPAA conduit exception — a carveout for entities that transmit data without accessing it. Under this reading, drivers are independent contractors outside the platform's control, and HIPAA training flows to no one.
Whether the conduit exception covers patient-facing transport is contested — it was written for transmission-only services that never access the data they carry. NEMT vendors are left holding the indemnification language either way.
Tacet handles driver training and produces that part of the audit trail. You hand it to your compliance officer.
Purpose-built for non-emergency medical transportation providers — not a generic LMS.
Training content scoped to transport drivers: PHI, minimum necessary, discretion, breach reporting.
Centralized records, activity logs, and exports with the fields an auditor checks on a training certificate.
Public verification endpoint. QR code on every PDF. Records retained to support your 45 CFR §164.530(j) training-documentation requirement.
We're onboarding our first NEMT networks and looking for design partners. If you manage a driver network serving medical transport, we want to understand your compliance workflow.
Get started today →No pitch. Just a conversation about what your auditors are asking for.